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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Terrell Carmichael

February 26, 2026

5  out of  5
rating by Terrell Carmichael
"Cooper is pretty good."
We responded:
"Terrell, thanks for the 5⭐️review! Glad you enjoyed working with Cooper! We appreciate your business "
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Q’rypto Q

January 28, 2026

5  out of  5
rating by Q’rypto Q
"Based on previous posts, I’m not the first and won’t be the last to say; Cooper is an asset to the team. Polite, knowledgeable and provided a reasonable quote that made it worth the switch to State Farm. Thank you Cooper and thank you StateFarm for having him on your team."
We responded:
"Q- Thank you for the amazing review. We love Cooper and are so glad you came on board with our agency. Welcome Home! Like a Good Neighbor, we are there! "
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Brian Balsmeyer

January 9, 2026

5  out of  5
rating by Brian Balsmeyer
"Cooper did an amazing job bundling our home, which we already had with them, and both of our vehicles. Helpful, knowledgeable, easy to contact and saved us money! Thanks again, Cooper!"
We responded:
"Brian, thanks so much for the kind words. Cooper is awesome and we are glad you had a good experience with our team. Glad to have you as a customer! "
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Thomas Minix

January 8, 2026

5  out of  5
rating by Thomas Minix
"Cooper Vowell was great and he help with all my question and was honest with me through the whole process State Farm you have a amazing person doing great work for you!! I will be sending business your way for sure!"
We responded:
"Thomas. Thanks a ton for your review! I’m glad Cooper was able to help you with your insurance needs. We appreciate your business, AND your referrals! "
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Jeff Eady

December 16, 2025

5  out of  5
rating by Jeff Eady
"All good experiences for me with the Tyler Rutledge agency. I have spoken multiple times with Cooper Vowel, and he is very knowledgeable, and answered all questions that I had, gave me all options very clearly, and even found a couple of discounts on my auto insurance that I had not taken advantage of."
We responded:
"Jeff, we are grateful for your business. Cooper is a fantastic member of our team and are glad you had a positive experience with him. We look forward to serving you! Call us or stop by anytime! "
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Tristan Davis

October 29, 2025

5  out of  5
rating by Tristan Davis
"Cooper Vowell was very helpful in assisting me to get my car insured. He beat my previous insurer’s rate and communicated all essential information to me in a way that was very easy to understand. Great overall experience."
We responded:
"Tristan! What a review! Thanks so much for your business. We love Cooper and know he’s vital to our team and providing exceptional service! "
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Waiel Jassim

September 30, 2025

5  out of  5
rating by Waiel Jassim
"All was great as usual
Jessica (Jessica @state farm)
was such big help, she is very knowledgeable, kind, and patient
I had great experience"
We responded:
"Thank you for taking the time to leave us a review, Waiel. Our State Farm office in Chelsea would be nothing without policyholders like you!"
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Victoria Swartz

September 29, 2025

5  out of  5
rating by Victoria Swartz
"I’ve had quick service and a great experience with any changes! They are very responsive and easy to work with."
We responded:
"Thank you for the review Victoria! We are grateful for your business! "
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Tara Lang

September 23, 2025

5  out of  5
rating by Tara Lang
"Great service!"
We responded:
"Thanks Tara! We have enjoyed servicing your account for many years! "
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Eric Lewis

September 16, 2025

5  out of  5
rating by Eric Lewis
"Miss Jessica is the best I love calling State Farm and she picks up she very nice every time I been with them for years call miss Jessica Alabama"
We responded:
"Eric thanks a ton for the kind words! Jessica is an asset to our team and I’m glad she’s taken great care of you! "
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Monica Karl

September 6, 2025

5  out of  5
rating by Monica Karl
"It was a pleasure to work with Drew! She made the process so easy for me and we ended up saving so much money and time transferring over to this agency. Thank you Drew!"
We responded:
"Monica, thank you so much! We appreciate your kind words and your business! We are always here if you need us. "
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Debra Hurst

September 5, 2025

5  out of  5
rating by Debra Hurst
"Renee was very helpful and pleasant to speak to today. She assisted me in a very timely manner as well."
We responded:
"Debra, thank you for your business and trust in our agency! I’m glad Renee was able to assist you in a timely manner. "
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Carrie Peckinpaugh

August 28, 2025

5  out of  5
rating by Carrie Peckinpaugh
"Hands down great service! Renea was an absolute pleasure to speak with. She went above and beyond to make sure we had the best coverage! Highly recommend!!"
We responded:
"Carrie! Renee is awesome and we are glad she was able to provide you with great service! "
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Carl Dotson

August 4, 2025

5  out of  5
rating by Carl Dotson
"Drew is a very good State Farm agent, she really knows her stuff, she is very professional, If I’m ever in need of any type of insurance I for sure will use her. Thanks for all your help. Carl"
We responded:
"Let’s go Carl! Thanks so much for the review and the trust in our agency. Drew is a wonderful asset to our team and we are glad she was able to help you! "
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Jessica Cain

May 10, 2025

5  out of  5
rating by Jessica Cain
"Tyler was amazing! He was so responsive and in a time of need he stepped up to the plate. I’m so grateful for him! I recommend 10/10!"
We responded:
"Jessica thank you so much for the kind words and being a customer. We appreciate you and are glad that you are better protected from life’s unexpected events! 🙏🏼"
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Cliff Thomas

May 7, 2025

5  out of  5
rating by Cliff Thomas
"I worked with Drew Beede and she was very helpful in providing me with a great quote compared to my previous insurance company. She took the time to find the right deal for me with the different savings options while also making it a quick and smooth process. And to top it off she is gorgeous 10/10 recommend."
We responded:
"Cliff, thanks for the review! I’m glad Drew was able help you find the right bundle for your needs! We appreciate your business! "
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chloe lael

March 12, 2025

5  out of  5
rating by chloe lael
"Brittany is an awesome agent here and was super helpful with all of my needs! Highly recommend State Farm! 😁👍"
We responded:
"Thanks for the 5 🌟 review Chloe! Brittany is an asset to our team and we are happy that you found value in allowing her to handle your insurance! "
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Ebonee Christina-Johnson

February 27, 2025

5  out of  5
rating by Ebonee Christina-Johnson
"I have been with State Farm for a few years and this location by day is the most responsive and helpful group I have experienced. All of my policies are always and forever with statefarm!"
We responded:
"Ebonee, we love helping people like you protect what matters most! Thank you for trusting our agency! And thank you for the 5 ⭐️ review!"
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Charles Stroschein

January 17, 2025

5  out of  5
rating by Charles Stroschein
"Drew was a delight to work with. After getting a quote in December, I had been forgotten. Drew reached out to me & gave me "EXCEPTIONAL CUSTOMER SERVICE ". She even went the extra mile and customized my package to meet my need. *Couldn't be happier. She also gave me assurance that she would be there if I had anymore concerns or needs in the future. Just what one would hope for in an agent that cares about the person for a change. Totally satisfied."
We responded:
"Charles! If there were a review Hall of Fame you’d be inducted today! We love the positive feedback and I’m glad you enjoyed the tailored service Drew provided! We look forward to serving you for years to come! "
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Olivia Williamson

January 15, 2025

5  out of  5
rating by Olivia Williamson
"Drew was amazing! We worked out the best time to switch policies and she gave me the best options as far as bundling. It's a relief getting out from big corporations and being able to speak to someone who has my best interest in mind. Thank you!"
We responded:
"Olivia, what an incredible review! Drew was telling me today about your experience trying to cancel your other coverage. We are so glad you’re here! Call us anytime and thanks for the 5 ⭐️ review! "
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Carol Sisson

January 13, 2025

5  out of  5
rating by Carol Sisson
"Jessica is fabulous!!"
We responded:
"Thank you for taking the time to leave us a review, Carol. Our State Farm office in Chelsea would be nothing without policyholders like you!"
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Dana Ellis

December 12, 2024

5  out of  5
rating by Dana Ellis
"Drew is amazing. She has so far answered all my questions and has been accessible by phone when I have called. I like that I have the option to pay monthly and not have to pay installments fees with State Farm."
We responded:
"Dana! I’m sorry it’s taken me so long to respond but we greatly appreciate the kind words and of course the 5 ⭐️ review! Drew is wonderful and we are glad she’s on our team! "
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Linda Simpson

November 20, 2024

5  out of  5
rating by Linda Simpson
"Was extremely pleased with the way State Farm handled our recent claim of water damage to our home. Our agent did an excellent job and the services of Service Master were also 5 star quality . Austin Smith was our coordinator and he was outstanding."
We responded:
"Thank you, Linda, for your kind words. We're delighted to hear that you were pleased with how your claim was handled. Your satisfaction is our priority! "
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Aviation Direction

October 27, 2024

5  out of  5
rating by Aviation Direction
"Tyler and his crew have been super helpful since we joined their office back in December 2022. Most recently, Drew has been a huge help with adding some policies to my account, being super efficient and responsive to my questions. This has been an issue in the past with other companies, but shout-out to Drew for ensuring her customer's needs are met!"
We responded:
"Amazing! We are so glad to hear that you’ve had a positive experience with our office! Drew is wonderful and we are glad she’s taking care of you 🙏🏼"
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Abby Adamson

October 9, 2024

5  out of  5
rating by Abby Adamson
"Thanks to Drew, I felt comfortable moving forward with State Farm. I appreciated her calm demeanor and for answering all of my questions."
We responded:
"Thank you, Abby, for your kind words! We're thrilled to hear that Drew made you feel comfortable and addressed all your questions. Your satisfaction is our priority, and we appreciate your trust in State Farm."