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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Shoop

January 17, 2025

5  out of  5
rating by Michael Shoop
"Always super helpful work with you on good deals for policies"
We responded:
"Michael, thanks for the review! We love bundling and saving! LIKE A GOOD NEIGHBOR!"
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Charles Stroschein

January 17, 2025

5  out of  5
rating by Charles Stroschein
"Drew was a delight to work with. After getting a quote in December, I had been forgotten. Drew reached out to me & gave me "EXCEPTIONAL CUSTOMER SERVICE ". She even went the extra mile and customized my package to meet my need. *Couldn't be happier. She also gave me assurance that she would be there if I had anymore concerns or needs in the future. Just what one would hope for in an agent that cares about the person for a change. Totally satisfied."
We responded:
"Charles! If there were a review Hall of Fame you’d be inducted today! We love the positive feedback and I’m glad you enjoyed the tailored service Drew provided! We look forward to serving you for years to come! "
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Olivia Williamson

January 15, 2025

5  out of  5
rating by Olivia Williamson
"Drew was amazing! We worked out the best time to switch policies and she gave me the best options as far as bundling. It's a relief getting out from big corporations and being able to speak to someone who has my best interest in mind. Thank you!"
We responded:
"Olivia, what an incredible review! Drew was telling me today about your experience trying to cancel your other coverage. We are so glad you’re here! Call us anytime and thanks for the 5 ⭐️ review! "
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Carol Sisson

January 13, 2025

5  out of  5
rating by Carol Sisson
"Jessica is fabulous!!"
We responded:
"Thank you for taking the time to leave us a review, Carol. Our State Farm office in Chelsea would be nothing without policyholders like you!"
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Dana Ellis

December 12, 2024

5  out of  5
rating by Dana Ellis
"Drew is amazing. She has so far answered all my questions and has been accessible by phone when I have called. I like that I have the option to pay monthly and not have to pay installments fees with State Farm."
We responded:
"Dana! I’m sorry it’s taken me so long to respond but we greatly appreciate the kind words and of course the 5 ⭐️ review! Drew is wonderful and we are glad she’s on our team! "
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Linda Simpson

November 20, 2024

5  out of  5
rating by Linda Simpson
"Was extremely pleased with the way State Farm handled our recent claim of water damage to our home. Our agent did an excellent job and the services of Service Master were also 5 star quality . Austin Smith was our coordinator and he was outstanding."
We responded:
"Thank you, Linda, for your kind words. We're delighted to hear that you were pleased with how your claim was handled. Your satisfaction is our priority! "
Profile photo of Austin Smith

Austin Smith

November 20, 2024

5  out of  5
rating by Austin Smith
"Always a pleasure working alongside Tyler and his team."
We responded:
"Thank you, Austin! We're thrilled to hear that you enjoy working with our team. Your positive feedback is greatly appreciated."
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Aviation Direction

October 27, 2024

5  out of  5
rating by Aviation Direction
"Tyler and his crew have been super helpful since we joined their office back in December 2022. Most recently, Drew has been a huge help with adding some policies to my account, being super efficient and responsive to my questions. This has been an issue in the past with other companies, but shout-out to Drew for ensuring her customer's needs are met!"
We responded:
"Amazing! We are so glad to hear that you’ve had a positive experience with our office! Drew is wonderful and we are glad she’s taking care of you 🙏🏼"
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Abby Adamson

October 9, 2024

5  out of  5
rating by Abby Adamson
"Thanks to Drew, I felt comfortable moving forward with State Farm. I appreciated her calm demeanor and for answering all of my questions."
We responded:
"Thank you, Abby, for your kind words! We're thrilled to hear that Drew made you feel comfortable and addressed all your questions. Your satisfaction is our priority, and we appreciate your trust in State Farm."
Profile photo of David Thompson

David Thompson

August 23, 2024

5  out of  5
rating by David Thompson
"Tyler and his team do a great job ! They provide great service both in person and over the phone. In addition, Tyler offers in a very professional manner, advice on other services such as life insurance and investments which I can consider. Highly recommend !"
We responded:
"David, thanks a ton for the kind words and 5 ⭐️ review! We are grateful for your trust and business! "
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Eileen Watkins

July 19, 2024

5  out of  5
rating by Eileen Watkins
"I cannot say enough good things about Tyler & the experience I have received thus far! He is extremely responsive, helpful & saved me quite a bit of money. Highly recommend!!"
We responded:
"Eileen, thanks for the kind words! We love to hear positive feedback! Happy savings! "
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Anonymous

May 15, 2024

5  out of  5
rating by Anonymous
"Went above and beyond to make sure I have the best coverage for my home and vehicles. Not only did I get a lower rate, I also got more coverage than I had before. Stayed in touch with me every step of the way and handle everything with my Mortgage Company. If you’re looking for a great Policy with low rates go see Lauren at State Farm!!!"
We responded:
"Thanks a ton for the review. Lauren is great and we are glad she was able to help you bundle your home and auto! "
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Carmen Kendrick

April 18, 2024

5  out of  5
rating by Carmen Kendrick
"That dream is very good Stephanie going to recommend you guys they're very good people they treat me very good"
We responded:
"Thanks for the review Carmen! We are glad that you enjoyed your experience! "
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Giacomo Caruso

April 9, 2024

5  out of  5
rating by Giacomo Caruso
"Very great place, super quick, super efficient and always willing to help. Props to the full staff but most especially to Jessica."
We responded:
"Giacomo, we love to hear these good words! Jess is awesome and we are glad you have had a 5 star experience with our office. Call us anytime! "
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Garrett Burgess

April 4, 2024

5  out of  5
rating by Garrett Burgess
"Saved me a bunch."
We responded:
"Heck yeah, we love to hear that Garrett. Thank you for your business! "
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Barbara Lawrence

April 2, 2024

5  out of  5
rating by Barbara Lawrence
"She's one of the sweetest women I've ever talked to on the phone.She helped him with everything.I need to help with. And she waited on me patiently to get all my papers in order she is a doll. And she knows her business.. I love that I could understand everything that she said.I did not have to keep saying.What did you say.. I trusted in everything she told me. And we all need a insurance agent that you can trust."
We responded:
"Barbara, WOW! Charity is amazing and we appreciate your business and trust in our agency! We are happy to have helped you with your auto and life insurance!"
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Pure Miraculous

March 2, 2024

5  out of  5
rating by Pure Miraculous
"Charity was very helping answering my questions about my insurance coverage and explaining the importance of my coverage to me!"
We responded:
"What a “Miraculous” review! We appreciate your trust in our Agency! "
Profile photo of David Evens

David Evens

February 29, 2024

5  out of  5
rating by David Evens
"Charity was the absolute best! She got me all taken care of today and I would 100% recommend her to anyone needing insurance!"
We responded:
"David, what a positive review on this cold and windy 29th day of February. We are glad you got to experience the sunshine Charity provides to all of her customers! Thank you for your trust! "
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Erica HI

February 26, 2024

5  out of  5
rating by Erica HI
"Charity was an absolute doll! She helped me with my quote and was so lovely to talk with!"
We responded:
"Erica, it’s warms our hearts that you had a 5 ⭐️ experience on a Monday! We appreciate you! "
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Will Wiggins

February 22, 2024

5  out of  5
rating by Will Wiggins
"Great company with great customer service! My wife and I received quotes and became customers all in one day!"
We responded:
"That’s awesome Will! We certainly enjoy being able to meet people where they are and if that’s knocking things out quickly, then that’s what we do! Grateful for your business! "
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Shawnte Russell

February 22, 2024

5  out of  5
rating by Shawnte Russell
"The Best! Charity assisted me and addressed all my concerns in one phone call. She made this such an easy process for me and explained everything so well. I didn't think getting insurance would be easy but it was. I could tell right away how knowledgeable she is and how well she takes care of her customers and now I'm so excited to be one. If you need insurance don't hesitate to give them a call."
We responded:
"WOW! 🤩. Thank you Shawnte, we love hearing positive feedback. We couldn’t do what we do without customers like you! "
Profile photo of Sarah Timmons

Sarah Timmons

February 15, 2024

5  out of  5
rating by Sarah Timmons
"I just got auto insurance & life insurance with Tyler and he not only did he save me a lot of money on my car insurance, the whole process was smooth, quick and easy for me. I am thrilled about the money I am saving and was beyond pleased with the service Tyler & Charity provided. Highly recommend."
We responded:
"Sarah, thank you for the 5 ⭐️ review! We are glad we could help you save with your auto & life insurance bundle! "
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Tracey Howerton

January 16, 2024

5  out of  5
rating by Tracey Howerton
"Very helpful"
We responded:
"Tracey, thanks a ton! I enjoyed talking with you today and walking through your life insurance options! "
Profile photo of Michelle Bowden

Michelle Bowden

January 10, 2024

5  out of  5
rating by Michelle Bowden
"Stumbled across this office by mistake and so thankful that I did!! They are friendly, knowledgeable and always eager to help! I couldn't imagine leaving State Farm because of the people at this office!! Thank you for always having the customers best interest at heart and for being so personable. Out of 5 stars, they deserve 100!!!"
We responded:
"Michelle! This is music to our ears! Thank you so much for the kind words. We would take 100 stars for sure, but glad we got 5! "
Profile photo of John Doe

John Doe

December 12, 2023

4  out of  5
rating by John Doe
"I’ve used them over a year. Zero complaints. They are always friendly and very helpful when I call. These are the only insurance people I’ve ever liked in over 20 years of driving."
We responded:
"Thanks for the review! We always appreciate hearing positive things. We look forward to turning those 4 stars into 5 stars! "